Volunteer Thank You Letter Template

The Volunteer Thank You Letter template is linked below. If you need tips on creating your own custom Thank You Letter, check out the 5 tips below the link:

Volunteer Thank You Letter Template (Event)

  1. Think about what kind of relationship you have with your volunteer. Are they a one time volunteer or a continuous one?
  2. Focus on the areas where they really shine. This doesn’t have to be a specific skill related to your organization. Do they make everyone around them laugh or feel better about their day? If it’s what makes them an asset, it might be worth mentioning.
  3. Consult any notes you may have made throughout this person’s time with your organization to ensure you don’t miss anything.
  4. The first draft is never the final draft. Put time and effort into it – it will show.
  5. If you would rather speak over the phone or in person with the volunteer, also follow these steps to ensure you have all your talking points in order!

Charity Highlight | Boys & Girls Club of London

Boys & Girls Club of London

Welcome to our weekly charity and non-profit highlight. Each week we will be shining the spotlight on a different charity or non-profit, who, in our humble opinion, deserves some extra recognition for the work that they do.

This week we will be focusing on the Boys & Girls Club of London.

hiThey are a non-profit family recreational facility that provides recreational activities for children and youth outside of school. During the school year, they offer free busing to the Club, as well as a nightly Supper Club that offers children and youth nutritious meals at a cost of just $2.

Their vision:

All members of the community discover and achieve their dreams to be healthy, successful, and active participants in society.

This vision is relevant and noble because according to the latest stats about childhood obesity and well-being, if our Canadian children are not more active, we will face an epidemic of obesity and related illnesses.

With more children choosing to stay inside and stay connected to their mobile devices, the cause for concern over our children’s health is certainly quite high.

It is because of this fact that we think the Boys & Girls Club of London is more important than ever before.

Luckily, with full access to:

  • Two swimming pools;
  • Gymnasium;
  • Exciting new room called the “Imagination Play Room;
  • One ball room;
  • Homework help room;
  • Games room;
  • Craft room;
  • Activity clubs room; and,
  • Club house café;

there are plenty of options for children and youth to have loads of fun while being very active.

It’s not just through the school year that children and youth benefit from the Boys & Girls Club of London’s exemplary services, though. During the summer they offer programs such as an Afternoon Adventure, Day Camp, and Summer Swim Lessons.

The Club also offers a full range of features for senior citizens to get active, and boasts an ‘extended family’ of over 1,400 citizens 55 years old and up.

We are delighted to know there are organizations like the Boys & Girls Club of London that strive every day to promote health, friendship, and team play for youth and children.

To sign up as a member, a volunteer, or to donate, visit their website here.

Do you have an organization you think deserves some extra recognition? Let us know!

Give Before You Get: Volunteering and the Case of the Unemployed Millennials

If you’re young, say 18-24 years old, getting a job is hard. Actually, it’s beyond hard. More like landing a rover on Mars hard.

If you’re a recent secondary or postsecondary graduate, the odds are you’ve already learned this fact for yourself.

According to the most recent statistics, Ontario’s youth unemployment rate has spiked to 17.1%, while the rest of Canada’s youth unemployment rate has come in at about 14.5%. The alarming news is that this doesn’t seem to be due to a lack of jobs. In fact, out of 1,425 students and youth surveyed, only 37% cited a lack of jobs as the perceived reason for their unemployment.

To read the rest of this article, which was originally published on Charity Village, please click here.



Charity Highlight |Ontario Volunteer Centre Network

Welcome to our weekly charity and non-profit highlight. Each week we will be shining the spotlight on a different charity or non-profit, who, in our humble opinion, deserves some extra recognition for the work that they do.

This week we would like to bring attention to the Ontario Volunteer Centre Network (OVCN), an informal network of 26 Volunteer Centres in Ontario.

If you’re already a volunteer , chances are you are familiar with a Volunteer Centre in your region. If not, then you might be surprised to find out that there are non-profit organizations dedicated to promoting volunteerism and helping connect organizations with volunteers and volunteers with opportunities.

The OVCN seeks to bring these VC’s together in order to achieve not only their own goals, but the goals of the non-profit sector as a whole within Ontario. The idea being that together their synergy will achieve more than the sum of them as separate parties.

Most recently, the OVCN was a huge part of recruiting volunteers for the Pan Am/Parapan Am games held in Toronto. The games would not have been possible without the hard work of all of their volunteers, according to the games’ organizers.

In coordination with the Pan/Parapan Am Games, the OVCN has coordinated the implementation of PREB-Ontario, which is a system set up to recognize volunteers for the skills they demonstrated while volunteering by creating PREB-Ontario certificates. These certificates outline in detail the tasks and activities, based upon the National Occupation Classification, and also details key aspects of a volunteer’s experience, such as hours of volunteering completed, activities performed, special achievements or training obtained and special comments by supervisors. PREB-Ontario is part of the Volunteer Legacy initiative from the Pan/Parapan Am Games and has been made possible through funding support from the Government of Ontario.

Recently completing its 8th year, the OVCN’s Change The World – Ontario Youth Volunteer Challenge saw 42,000 youth contribute 225,000 hours through volunteering. This year’s goal was 37,000 volunteers and 111,000 hours volunteered. This initiative continues to surpass its goals. Find out how you can get involved right here.

Their Vision:

The Ontario Volunteer Centre Network envisions healthy, resilient and engaged communities where we provide a collective voice for Volunteer Centres and volunteerism.

The OVCN’s goals are to:

  •  Achieve sustainability for Ontario’s Volunteer Centres and the OVCN
  •  Assist Volunteer Centres to enhance their capacity to deliver quality programs and services
  •  Influence social policy as it relates to Volunteer Centres and volunteerism
  •  Increase public awareness of the value and impact of volunteerism

If you’re looking to get involved, you can locate your closest Volunteer Centre right here.

Thanks to the OVCN and their member organizations for all the work they do in raising the profile of volunteerism in Ontario.

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Charity Highlight | Canadian Mental Health Association

Welcome to our weekly charity and non-profit highlight. Each week we will be shining the spotlight on a different charity or non-profit, who, in our humble opinion, deserves some extra recognition for the work that they do.

This week we are highlighting the Canadian Mental Health Association (CMHA) in light of the one year anniversary of Robin Williams succumbing to his mental illness and committing suicide and the millions of others who suffer from mental illness.

The CMHA boasts some impressive numbers, helping over “…100,000 Canadians through the combined efforts of more than 10,000 volunteers and staff across Canada in 120 communities.” These are numbers that give hope to the millions of Canadians coping with or helping someone live with mental health struggles.

Most of us know someone who has had or is currently living with mental illness(es). This is due to a combination of factors such as genetic, biological, personality, and environmental factors.

The thing about mental illness is that it truly does not discriminate. Your income or education level can not guarantee positive mental health throughout your life. In fact, 20% of Canadians will personally experience mental illness in their lifetime.

The CMHA advocates for mentally well people in a healthy society, and that is something that is currently in dire need. We still have a long way to travel before arriving at a place where all Canadians are receiving the support they need.

Some staggering statistics about mental health (from CMHA’s website):

  • In Canada, only 1 in 5 children who need mental health services receive them
  • Suicide is the leading cause of death in 15-24 year old Canadians; 4,000 lives are ended prematurely in Canada due to suicide every year
  • Men are 4x more likely to commit suicide than women
  • in 1998, the total cost of mental illness was $7.9 billion with an additional $6.3 billion in time off work for depression or distress not treated by the healthcare system

The CMHA helps in so many ways, recently by hosting “Ride Don’t Hide“, a Father’s Day charity bike ride that raised $1.1 million for mental health. There are also other initiatives the CMHA leads, such as advocating for changes in government policy or providing training to individuals and workplaces to effectively support those living with mental illness.

Mental illness is not something that can be turned off. The same way you can’t just ignore cancer or Multiple Sclerosis (MS), a mental illness is not something to be downplayed and treated in a way that it is not a real issue.

As Canadians move toward a future where mental illness becomes destigmatized and our friends and loved ones receive the support they need, we should always remember that it’s organizations like the CMHA we have to thank.

To learn more about how you can donate your time or money, visit their website here.

mentl health

Charity Highlight | Snow Angels Program

Welcome to our weekly charity and non-profit highlight. Each week we will be shining the spotlight on a different charity or non-profit, who, in our humble opinion, deserves some extra recognition for the work that they do.

This week we will be focusing on the Snow Angels Program run by the Volunteer Centre of Guelph/Wellington.

Snow AngelsIn partnership with the City of Guelph, the Snow Angels are a group of volunteers who offer a snow removal service for senior citizens and/or individuals with physical disabilities.

The Snow Angels call it “the neighbourly thing to do,” and we completely agree.

According to Guelph.ca, there are an estimated 20,000 individuals living in the Guelph/Wellington area with disabilities. This means there are a huge number of individuals who could benefit from the Snow Angels program.

Canadian winters can be tough for anyone, but if you’re physically limited due to age or disability, having a helping hand to ensure your driveway stays clear can be life altering.

Although the city works diligently to remove snow from sidewalks and roads, this process often leaves a windrow – a row of accumulated snow – at the end of driveways that is often heavy and made largely of ice.

The Snow Angels snow removal service seeks to make sure this does not become a physical barrier for senior citizens and individuals living with disabilities.

On top of just offering to remove snow, they have set a standard of having the snow removed within a 24-hour period. That is impressive by a paid contractor’s standard, let alone a volunteer organization.

It will (hopefully) be several months before the Snow Angels services are required, but in the meantime, you can sign up right here to give the gift of mobility through the simple, fun, and healthy act of shoveling some snow.

Do you have an organization you think deserves some extra recognition? Let us know!

Charity Highlight | MIAG Centre for Diverse Women & Families

Welcome to our weekly charity and non-profit highlight. Each week we will be shining the spotlight on a different charity or non-profit, who, in our humble opinion, deserves some extra recognition for the work that they do.

This week we will be focusing on the MIAG Centre for Diverse Women & Families.

MIAG 1MIAG is an organization that evolved from a Social Planning Council task force in 1982. Since then, the work they’ve done identifying gaps in service delivery in society is extraordinary. With a focus on supporting women, youth, seniors, and persons with disabilities, the MIAG Centre for Diverse Women & Families offers resources for employment, skills training, and counselling services.

Their vision:

“Working towards an inclusive and resilient community.”

They certainly set a high standard in volunteerism. In April of 2014, two of their board members, Dr. Salha Jeizan, Chair of MIAG’s Board, and Pamela Blair, Board Treasurer, were awarded the 2014 Ontario Volunteer Service Award for their outstanding and remarkable contribution over the previous 8 years.

One of their programs that really stands out to us is their Ethno-Cultural Well-Being Project: Train the Trainers. The program, established in early 2013, seeks to raise awareness of mental health in diverse communities throughout Peel Region.

From April 2013 to March 2014, they trained over 60 trainers from Arab, Latin American, and South Asian communities that have gone on to give presentations to over 1,300 community members on mental health and stigma associated with mental illness. Talk about impact.


They continue working towards their vision of building a resilient community by providing free counselling services. The sessions, which are delivered in partnership with the Catholic Family Services Peel-Dufferin, Tangerine Walk-in Counselling, and the Interim Place, offer assessment, evaluation, brief intervention, and ongoing support to individuals and families.

The MIAG’s other services are varied and impactful, from Aerobics and Zumba in their Women’s Health and Well-bring Hub, to Parent’s/Caregiver’s Involvement Workshops delivered in conjunction with Harmony Movement.

If you are an individual or family seeking practical skills training, health improvement workshops, or community involvement, there are plenty of opportunities within the MIAG Centre for Diverse Women & Families.

For more about MIAG, check out their newsletter here, or visit their website here.

Most importantly, sign up as a volunteer right here!

Do you have an organization you think deserves a little extra recognition? Let us know!

Volunteer Coordinators: The Unsung Heroes of the Non-Profit World

If you were asked to name 5 charities and non-profits off the top of your head, could you? Most people probably could. If you were to pick one charity and then name 5 positions crucial to its success, could you? Maybe. You’ll probably get a few: Executive Director, Communications Manager, Volunteers… Uhm… Yeah, it’s tough for most people – and that might be a bigger problem than you realize.

Why? Because despite existing to serve, charities and non-profits still require the same things a for-profit business does – marketing plans, advertisements, staff (or in this case, volunteer) management software, scheduling software, etc. – but most people aren’t aware of that fact.

So how do charities and non-profits ensure these goals are accomplished?

The answer is by hiring the one person you’re least likely to hear about (yet charities and non-profits are completely lost without): the Volunteer Coordinator / Manager. Their job sounds exactly like it is; they’re in charge of organizing volunteers, matching them to positions, scheduling dozens (or hundreds) of positions, ensuring volunteers are qualified, tracking hours and activities, and communicating with their volunteers and volunteer supervisors. Unfortunately, often they’re doing this from a basic spreadsheet or an inadequate piece of software.

Could you imagine managing a database of 250+ employees with a spreadsheet? Staffing positions, matching appropriate skill sets to appropriate opportunities, engaging your staff to make sure they’re productive and happy, all from a spreadsheet document?

What if, on top of all that you had to create and track each individual’s profile, achievements, qualifications, and then communicate with all of them and maintain notes on their status and progress? You might be thinking that it can’t be done, yet this is the reality so many hard working Volunteer Coordinators face every day.

“But isn’t there some kind of software for volunteer management?”

Yes, there is. The problem isn’t that solutions don’t exist, it’s that there are a variety of obstacles preventing Volunteer Coordinators from using appropriate software to enable them to be more efficient in their duties.

For starters, several organizations have purchased Donor Management Software – which is useful for managing donors, of course. The problem comes when Volunteer Coordinators have to ‘make due’ with just that program. Donor Management software, or, in some cases, HR and Customer Relationship Management software, is designed to engage and manage donors through tracking who donates what, how much, and how often, or which employees log their hours on which days respectively. Although most of these programs attach another module for ‘volunteer management,’ it is typically nothing more than a glorified replica of donor management – so we’re back at square one.

Would an Executive Director manage all of this with a substandard software or a spreadsheet doc? Not. Too. Likely.

Furthermore, Donor Management software is designed to manage campaigns based around raising funds and finding donors. This is so, so important, don’t get us wrong, but it is not the right tool for volunteer engagement and management.

There are lots of warnings that volunteer engagement is facing a decline and needs to be reimagined in order to fix the emerging issues that could start snowballing into a significant problem for the non-profit sector.

It’s no secret that without volunteers many of the charities and non-profits we donate our time and money to would cease to exist in the same capacity they do currently. As volunteers are so incredibly vital, ensuring they’re properly matched, engaged, and utilized to an organization’s maximum potential is crucial to charitable programs being successful.

It’s important then to realize that donor management software, necessary as it is, is not the appropriate tool to circumventing a volunteer engagement problem. Volunteer Coordinators work hard, as hard as anyone, so shouldn’t they be using the right tools to perform their jobs at the highest level possible?

But do Volunteer Coordinators really feel that they need better software? Well, let’s look at some results from a survey we conducted of over 60 Volunteer Coordinators and what they had to say.

Volunteer Survey 1 Volunteer Survey 2

This paints a pretty clear problem. Volunteer Coordinators, even when using software, are seriously lacking the appropriate technology required to fix their main concerns: communicating, reporting on activities, scheduling, and tracking volunteer progress and activities.

Since Donor Management, HR, and CRM software aren’t meeting these needs, it’s time to empower our Volunteer Coordinators with the technology that will support them in their daily endeavours. It’s clear that their position is one requiring an intelligent individual deserving of respect and admiration, so we think it’s time they are given all the right tools to keep being their awesome selves.

Charity Highlight | Volunteer Action Centre

VAC highlight 1 Welcome to our weekly charity and non-profit highlight. Each week we will be shining the spotlight on a different charity or non-profit, who, in our humble opinion, deserves some extra recognition for the work that they do.

This week we will be focusing on the Volunteer Action Centre of Kitchener-Waterloo and Area.

You’ve probably heard of organizations like Autism Ontario, Epilepsy Ontario, or the Canadian Cancer Society. They’re all doing great work with the help of volunteers, but where do they get their volunteers? How do local chapters of larger organizations share opportunities?

Well, that’s what makes the Volunteer Action Centre so special. They provide resources for volunteer opportunities and strengthen communities by building relationships that support charities and their initiatives.

Their vision statement on their website speaks volumes about their organization:

Vision: A community where everyone is inspired and equipped to make a difference.

Vac highlight 2Just how much does the Volunteer Action Centre help? According to their 2014-15 annual report, 53,709 potential volunteers had direct contact with opportunities through recruitment services, while 40 awareness raising presentations reached over 1,948 students and new Canadians.

On top of that, 1,104 high school youth shared over 5,900 hours volunteering during the Change the World Youth Challenge.

Their members, which include outstanding organizations like KidsAbility, Rare Charitable Research Reserve, and the Canadian National Institute for the Blind, benefit by being able to match with willing volunteers through the Volunteer Action Centre’s website.

The thing we really like about the VAC K/W is how easy their website is to use regarding searching based on interests, organizations, special events, or even a featured section. Given recent data showing that a huge number of volunteers are 15-24 years old, having a digital resource for this demographic is smart and useful.

For more information, visit their Contact page here,

Do you have a fantastic organization that you’d like to see featured? Let us know!